Terms of Service

Last updated: April 10, 2026

Welcome to Seller Muse. These Terms of Service ("Terms") are a legally binding agreement between you ("you" or "your") and Seller Muse, operated by Seller Muse ("Seller Muse," "we," "us," or "our"). They govern your access to and use of our website at sellermuse.com, our application at app.sellermuse.com, and all related services (collectively, the "Service").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are at least 18 years of age, that you have the legal capacity to enter into a binding agreement, and that your use of the Service does not violate any applicable law or regulation.

The Service is designed for direct sales consultants and business owners. It is not intended for personal or consumer use unrelated to a direct sales business.

2. Account Registration & Security

You must provide accurate and complete information when creating your account and keep it up to date.
You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account.
One active session per account. To prevent credential sharing, only one device may be logged into your account at a time. Logging in on a new device will end any existing session.
You may not share your account credentials with others or allow others to access the Service through your account.
You must notify us immediately at hello@sellermuse.com if you suspect unauthorized access to your account.

3. Subscriptions & Billing

3.1 Subscription Tiers

Seller Muse offers three subscription tiers: Basic ($14.99/month), Pro ($24.99/month), and VIP ($34.99/month). Annual billing is available at a discounted rate. Each tier includes different feature limits (template downloads, video room capacity, etc.) as described on our Pricing page.

3.2 Auto-Renewal

Subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless you cancel before the renewal date. You will be charged the then-current subscription price at each renewal. We will notify you of any price changes before they take effect.

3.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, you will retain access to your paid tier through the end of your current billing period. After that, your account will revert to limited functionality.

3.4 Refund Policy

Subscription fees are generally non-refundable. However, if you cancel within 7 days of your initial subscription purchase and have not used premium features extensively, you may request a full refund by contacting hello@sellermuse.com. Refunds for renewal charges are handled on a case-by-case basis at our discretion. All refunds are processed through Stripe to your original payment method.

3.5 Pricing Changes

We reserve the right to change subscription pricing. We will provide at least 30 days' notice before any price increase takes effect. If you do not agree with a price change, you may cancel your subscription before the new price applies.

3.6 Payment Processing

All payments are processed securely by Stripe. By providing payment information, you authorize Stripe to charge your payment method for all fees incurred. We do not store your full credit card number on our servers.

4. Credit Purchases

In addition to subscriptions, you may purchase one-time credits:

Party credits — for hosting virtual party rooms ($9.99 to $119.99 depending on the bundle).
Meeting credits — for hosting team meetings ($9.99 to $119.99 depending on the bundle).
Recording add-on — extends meeting recording retention beyond 90 days ($4.99 one-time or $2.99/month for ongoing retention).

Credits never expire and remain available as long as your account is active. Credit purchases are non-refundable. Credits are non-transferable and may not be resold. Unused credits have no cash value. If your account is terminated for a violation of these Terms, unused credits are forfeited.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
Upload, create, or share content that is illegal, defamatory, obscene, harassing, threatening, or that infringes on any third party's intellectual property or privacy rights.
Harass, bully, intimidate, or abuse other users in video rooms, directory reviews, team feeds, or any other part of the Service.
Attempt to access, extract, or reverse-engineer our proprietary template data, canvas JSON, design files, or any source code or underlying technology of the Service.
Share, redistribute, or resell templates, designs, or any content from the Service except your own exported designs for your legitimate direct sales business use.
Share your account credentials with others, use the Service on behalf of someone who has not agreed to these Terms, or circumvent the one-session-per-account policy.
Use bots, scrapers, or automated tools to access the Service (other than standard search engine indexing of public pages).
Interfere with or disrupt the Service, servers, or networks connected to the Service.
Attempt to bypass rate limits, download limits, or other usage restrictions associated with your subscription tier.
Use the Service to send spam, unsolicited communications, or misleading content through any feature including email invitations, team feeds, or directory listings.

6. Content Ownership & Licenses

6.1 Your Content

You retain ownership of content you create and upload, including your designs (based on our templates), profile information, receipt images, directory listing content, and review text. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and display your content solely for the purpose of providing and improving the Service.

6.2 Our Content

All templates, design elements, illustrations, AI-generated content, layout structures, party games, captions, scripts, and other content provided through the Service are owned by Seller Muse or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use this content solely for your personal direct sales business use through the Service, subject to the restrictions in Section 7.

6.3 Exported Designs

When you export a design (as a flattened PNG or PDF), you receive a license to use that exported image for your direct sales business activities, including posting to social media, printing, and sharing with customers. You may not resell exported designs, claim them as your own original creation for commercial licensing purposes, or use them for purposes unrelated to your direct sales business.

7. Template & Content Protection

Our template engine is a core protected asset. You acknowledge and agree to the following:

Templates are provided through an in-browser editor only. You interact with templates in the editor and receive flattened, server-rendered exports (PNG or PDF). Raw template data, canvas JSON, or editable layer data is never made available for download.
Every exported design contains an invisible digital watermark embedding your user ID and a timestamp. This watermark is used to trace unauthorized redistribution.
You may not attempt to extract, decompile, reverse-engineer, or reconstruct the underlying template structure, layers, or design files.
You may not redistribute, sublicense, or make available any template data, design files, or content from the Service to any third party.
Download limits apply per your subscription tier (Basic: 30 exports/month, Pro: 100 exports/month, VIP: unlimited). These limits reset monthly.
Template loading is rate-limited to protect our infrastructure. Excessive automated requests may result in temporary or permanent access restrictions.

8. Video Room Conduct

8.1 Virtual Party Rooms

Virtual party rooms support up to 30 guests for up to 75 minutes. Party rooms are never recorded. This is a deliberate feature to protect guest privacy. You may not use external tools to record, capture, or stream party room content without the explicit consent of all participants.

8.2 Team Meetings

Team meetings support 10 to 500 participants for 60 to 120 minutes. Meeting hosts may enable recording. When recording is active, all participants are notified and recording indicators are displayed. Recordings are stored for 90 days by default, with optional extended retention available for purchase.

8.3 Host Responsibilities

As a room host, you are responsible for the conduct of your guests. You must ensure that your room is used in compliance with these Terms and that all participants behave appropriately. You should inform guests of any recording before it begins and remove disruptive participants.

8.4 Guest Participation

Guests may join rooms without a Seller Muse account by providing a display name. By joining a video room, guests agree to conduct themselves appropriately and acknowledge that their participation data (chat messages, poll responses, attendance) may be collected by the host.

8.5 Prohibited Conduct in Video Rooms

Harassment, bullying, or threatening behavior
Sharing obscene, explicit, or illegal content
Recording party rooms using external tools without all participants' consent
Disrupting sessions through spam, noise, or inappropriate behavior
Sharing links to malicious websites or content in the chat

9. AI-Generated Content

Seller Muse uses artificial intelligence to generate and enhance content throughout the Service, including template designs, social media captions, party games, meeting summaries, meeting transcriptions, action items, and receipt OCR extractions.

You acknowledge and agree that:

AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You are solely responsible for reviewing, editing, and verifying all AI-generated content before using it for any business purpose.
AI-generated meeting summaries and transcriptions are approximations. They should not be relied upon as official records without human review.
Receipt OCR may misread amounts, dates, or vendor information. Always verify OCR results against original receipts, especially for tax and accounting purposes.
AI-generated captions and copy may not reflect your brand voice perfectly. Always review and customize before posting to social media or sharing with customers.
We do not guarantee the accuracy, completeness, or fitness of any AI-generated content for any particular purpose.
Your use of AI-generated content for your business is at your own risk. Seller Muse is not liable for any consequences arising from your reliance on AI-generated content.

10. Affiliate Links & Deals

The Service includes a Deals section featuring products and offers from third-party retailers including Amazon, Walmart, Target, and others. The links in the Deals section are affiliate links, and Seller Muse earns a commission when you click through and make a purchase from these retailers. This commission does not increase the price you pay.

This disclosure is provided in compliance with Federal Trade Commission (FTC) guidelines regarding affiliate marketing. We are committed to transparency about our affiliate relationships.

Seller Muse does not endorse, guarantee, or warrant any products or services offered by third-party retailers. Your purchases from those retailers are governed by their respective terms and policies.

11. Business Directory

Your directory listing is publicly visible at sellermuse.com/directory. You are responsible for the accuracy and appropriateness of your listing content.
You may not include misleading, false, or deceptive information in your listing.
Reviews must be honest and based on genuine experience. We reserve the right to remove reviews that are fraudulent, abusive, or that violate these Terms.
You may not use your directory listing to spam, advertise unrelated services, or post content unrelated to your direct sales business.
We reserve the right to remove or modify any directory listing that violates these Terms or that we determine, in our sole discretion, is inappropriate.

12. Expense Tracking

The expense tracking and tax report features are provided as organizational tools only. Seller Muse is not an accounting firm, tax advisor, or financial institution. The information provided by these features, including AI-powered receipt OCR and mileage calculations, does not constitute financial, tax, or legal advice.

You are solely responsible for verifying all expense data, receipt readings, mileage logs, and tax reports for accuracy. You should consult a qualified tax professional for tax advice and filing. Seller Muse is not responsible for any errors in tax filings or financial records based on data from the Service.

13. Team Management Features

If you import team member data (names and email addresses via CSV), you represent that you have the right to share that information with us and that those individuals have consented to receiving invitation emails from Seller Muse. You are responsible for ensuring compliance with applicable anti-spam and privacy laws when using team invitation features.

Team leaders may access meeting summaries, recognitions, announcements, and participation data for their team members. By joining a team, members acknowledge that their team leader will have visibility into their team-related activity.

14. Referral Program

We may offer a referral program allowing you to earn credits or other rewards for referring new users. Referral program terms, including reward amounts and eligibility, may change at our discretion. Referral credits are non-transferable and have no cash value. Any attempt to abuse the referral program (including self-referrals, fake accounts, or spam distribution of referral links) may result in forfeiture of rewards and account termination.

15. Intellectual Property

The Service, including all software, code, design, templates, illustrations, text, graphics, logos, icons, images, audio, video, data compilations, and the arrangement thereof, is the property of Seller Muse or our licensors and is protected by United States and international intellectual property laws.

The Seller Muse name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Seller Muse. You may not use these marks without our prior written permission.

If you believe that content on the Service infringes your intellectual property rights, please contact us at hello@sellermuse.com with a detailed description of the alleged infringement.

16. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in our Privacy Policy.

17. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the foregoing, we do not warrant that:

The Service will be uninterrupted, secure, or error-free.
AI-generated content (including templates, captions, summaries, transcriptions, and OCR results) will be accurate, complete, or suitable for any particular purpose.
The results obtained from the use of the Service will meet your requirements or expectations.
Any content, templates, or data stored on the Service will be permanently retained or protected against loss.
Video rooms will function without interruption, latency, or quality degradation.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Seller Muse, Seller Muse and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service, regardless of the theory of liability.

Our total aggregate liability for all claims arising out of or relating to the Service shall not exceed the greater of (a) the amount you paid to Seller Muse in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

19. Indemnification

You agree to indemnify, defend, and hold harmless Seller Muse, its Seller Muse and its affiliates, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party's rights, including intellectual property or privacy rights; (d) content you create, upload, or share through the Service; or (e) your use of video rooms, including the conduct of your guests.

20. Dispute Resolution

20.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

20.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted on an individual basis — class actions and class arbitrations are not permitted. The arbitration will take place in the United States, and the arbitrator's decision will be final and binding.

20.3 Arbitration Opt-Out

You may opt out of the binding arbitration provision by sending written notice to hello@sellermuse.com within 30 days of creating your account. The notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in Delaware.

20.4 Exceptions

Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction for claims involving intellectual property infringement or unauthorized access to the Service.

21. Termination

21.1 Termination by You

You may delete your account at any time through your account settings or by contacting us. Upon deletion, your subscription will be canceled, and your data will be handled in accordance with our Privacy Policy (including a 30-day recovery window).

21.2 Termination by Us

We may suspend or terminate your account, with or without notice, if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or pose a risk to other users or the Service. In cases of severe or repeated violations, we may terminate your account immediately without refund.

21.3 Effect of Termination

Upon termination: (a) your license to use the Service ends immediately; (b) you must cease all use of the Service; (c) any unused credits are forfeited (unless termination was without cause by us); (d) provisions that by their nature should survive termination will survive, including Sections 6 (Content Ownership), 7 (Template Protection), 15 (Intellectual Property), 17 (Disclaimers), 18 (Limitation of Liability), 19 (Indemnification), and 20 (Dispute Resolution).

22. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you by email or through a prominent notice on the Service at least 15 days before the changes take effect. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service and delete your account.

23. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Seller Muse regarding the Service.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Force Majeure. We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, internet outages, or third-party service failures.
Notices. We may send you notices via email to the address associated with your account. You may send notices to us at hello@sellermuse.com.

24. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: hello@sellermuse.com
Operator: Seller Muse
Website: sellermuse.com